You have many clients who want to be able to view their invoice history.
A web based system (Extranet) to aloow customers to login, list their invoices and then click on a link to view them as a PDF.
Simple
- Simple user interface
- With the right systems, producing the invoice is simple
Practical
- Gives the client access to the information when they want it.
Bottom line
- Fewer phone calls asking you to deal with invoice queries
- Might lead to invoices being delivered in this way in the first place.
- Might be able to use the extranet for other functions - including marketing messages